Reference

naga cuan Privacy Policy in Plain Terms

Your Privacy Policy starts with what we actually collect: account details, device logs, cookie choices, and wallet activity linked to DANA, OVO, GoPay, and QRIS.

Account dataCookie choicesDANA recordsDevice logs
naga cuan naga cuan Privacy Policy in Plain Terms
CONTACT ROUTES

Reach Us About Your Data

Fast privacy contact keeps your account path moving without guessing who to ask.

Live chat Open Help from the account menu and choose Privacy Policy.
WhatsApp help Use the WhatsApp button inside your signed-in account for privacy requests.
Email request Send a privacy request through the email address listed in the account footer.
DATA CARE

Six Data Practices We Use

Privacy protection is part of the account flow, not a separate promise hidden after registration.

Account checks

When you create an account, we collect the details needed to identify your profile and keep duplicate access low.

Wallet records

DANA, OVO, GoPay, and QRIS activity creates reference codes, time stamps, amount records, and match results.

Cookie controls

Cookies help remember your login state, language choice, and session security.

Device signals

We log device type, browser version, IP range, and sign-in time when your account is accessed.

Retention checks

We keep account, wallet, and support records for the period needed to handle requests, disputes, security checks, and legal duties.

Change requests

You can ask us to access, correct, or check deletion of certain data.

Privacy Policy Questions You May Search

Your questions usually start with the same concern: what data we collect, why we need it, and how you can control it. These answers focus on account privacy, wallet records, cookies, device logs, support contact, and request handling inside our service for Indonesia.

Our policy covers account details, registered phone number, login records, device signals, cookie choices, wallet references, support chats, and activity needed for security checks. It does not ask for your password through chat or WhatsApp.

We collect payment reference data to match wallet activity with your account, trace failed requests, and handle disputes. Typical records include time stamp, amount, rail name, reference code, and account match result.

Yes. Contact us through live chat, WhatsApp, or the email path inside your account footer. We verify your username, registered phone number, and recent account activity before sharing available account data.

Open your account profile and request the change through support if the field is locked. We may ask for phone confirmation and a recent wallet reference before changing privacy-sensitive account details.

Cookies keep your session active, remember language choice, and support account security checks. You can adjust browser cookie settings on Android Chrome through Menu > Settings > Site settings > Cookies.

Yes, sessions such as Speed Blackjack, Rocket Crash, or Fish Hunter may create logs tied to your account. We use those logs for account security, technical checks, and dispute handling.

You can ask us to check deletion for eligible data where local law permits. Some wallet, security, and dispute records may need to stay for a defined period before removal is possible.